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Effective Date:  December 9, 2019
Last Updated: January 3, 2024

Scope of This Policy

This Privacy Policy (this “Policy”) tells you what information Triple E Canada Ltd. (“Triple E,” “we,” “us,” and “our”) collects about you or related to you when you visit this Site or when you otherwise provide personal information to us online or offline, for example if you call us or fill out a paper form and give it to us. This Policy also tells you how we use this information, who we share information with, and some of the choices and privacy rights you have (see Section 6, “Your Rights and Choices,” below).

This Policy includes the following sections. You should read the entire Policy; however, you may use the links below to be directed to the information you want:

  1. You Consent to this Privacy Policy
  2. What is Personal Information?
  3. What Personal Information We Collect, and Where We Collect It
  4. How We Use Your Information
  5. How We Share Your Information
  6. Your Rights and Choices Regarding Your Personal Information
  7. How We Protect Your Information
  8. We may Transfer Personal Information to Other Countries
  9. These Sites Are Not Intended for Children
  10. Links to Other Websites
  11. Additional Privacy Notices
  12. This Policy May Change
  13. Questions About This Policy or Triple E’s Data Practices

 

1. You Consent to this Privacy Policy

By using this Site, or by providing us with personal information, you consent to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you).

If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), do not use this Site, or provide us with personal information.

If you have questions about this Policy, or any Privacy Notice, please contact us at [email protected].

2. What is Personal Information?

We collect information about or related to you through this Site. Some of the information we collect is “personal information”—information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you or your household, either alone or when combined with other information we have.

3. What Personal Information We Collect, and Where We Collect It

We collect and receive the following categories of personal information from and about you:

Some of the information described above may be considered “sensitive” under the laws of certain jurisdictions (including payment information, account login credentials, and some employment-related information) (“Sensitive Information”). Whether information is Sensitive Information will depend on the laws of your jurisdiction.

4. How We Use Your Information

We use certain categories of personal information for the business purposes described below:

5. How We Share Your Information

We share certain categories of personal information with the following entities and in the following circumstances:

We share information from all of the categories described in Section 3 in the following circumstances:

We may share non-personal information (e.g., in aggregate or de-identified form) for any purpose, unless prohibited by law. We use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so they can better understand our user base. Third parties may use this information for analytical purposes and to market their own products and services. It is possible that third parties will attempt to “re-identify” de-identified data, and you should know that this is possible. However, we do not attempt to re-identify de-identified data, except as permitted or required by law.

You should be careful when posting personal information or your location online. You understand and agree that any information you share publicly, including Identifiers, Purchase Information, UGC, and general location Information, may be copied, used, modified, or distributed by any other users, and that we cannot control this. You also understand that once you have posted or published such information, even if you delete it, it cannot always be removed from the internet, for example, if you or other users have shared or posted it to websites we do not control. Please consider carefully what information you choose to share. You should not post or publish sensitive information, such as financial information. You assume all risks associated with sharing your information as described in this section – including, but not limited to, any third party’s use of this information, or any disclosure of information that makes you or others personally identifiable, or that allows them to locate you.

6. Your Rights and Choices Regarding Your Personal Information

You have certain rights with regard to your personal information. You have the right to:

We may take reasonable steps to verify your identity prior to responding to your requests. The verification steps will vary depending on the sensitivity of the personal information and whether you have an account with us. We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests.

You may designate an authorized agent to make a request on your behalf. When submitting the request, please ensure the authorized agent is identified as an authorized agent.

You may exercise the above rights by calling us at 1-866-797-0669, by submitting an online request here, or emailing us at [email protected]. We will respond to your request within the time limit set out by applicable law. We will use reasonable efforts to comply with your request as required by applicable law. For our notice at collection, see Sections 2 – 5 and 7 of this Policy.

We respect your right to make certain other choices about how we collect, use, and disclose your information. We may ask you to make such choices when you provide your information. We also offer the additional choices outlined below and in our About Our Ads disclosure:

Financial Incentives: From time to time, we may offer financial incentives in connection with the collection or use of personal information. The material terms of the financial incentive will generally be presented to you at the time you sign up. You may withdraw from any financial incentive at any time by emailing us at [email protected].

Our Marketing Emails. You may opt-out of our marketing email using the “unsubscribe” function included in these emails. You may also contact us using the contact information provided below to ask not to receive email marketing. Even if you opt out of getting marketing messages, we may still send you transactional messages. These include responses to your questions.

Cookies, Third-Party Tracking Tools and Interest-Based Advertising. For information about how to manage how we – and our vendors – use cookies, as well as certain third-party tracking tools and interest based advertising, and your ability to opt-out of certain forms of tracking and targeted advertising, and to read our Do Not Track policy, click here.

Sharing information with third parties for their marketing purposes. To opt out of having us share your information with third parties for their marketing purposes, including our independently-owned dealers and our business partners, use the contact information below.

Collection of Geolocation Data. Your mobile device may allow you to adjust your settings so that location information is not available to any mobile website or application. If you have questions about the security and privacy settings of your mobile device, please refer to the instructions from your mobile service provider or the manufacturer of your device.

Changing your Preferences. You may be able to change other preferences on how we use your information through functionality provided through this Site. You can contact us at [email protected] if you have any questions or need help.

7. How We Protect and Retain Your Information

We take precautions to protect our Sites. Although we use measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control. You should use caution when using the Internet. This includes not sharing your passwords.

Personal information may be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or for such other purposes as may be permitted or required by the applicable law. We manage personal information we collect from our offices in Winkler, Manitoba.

We will retain information for as long as it is reasonably needed or permitted in light of the purposes for which we collected it. We also retain information as required by law. The criteria we use to determine our retention policies include the length of our relationship with you, your requests, your continued use of our Sites, ongoing obligations such as contracts and services, and our legal obligations.

8. We may Transfer Personal Information to Other Countries

Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States. Data protection laws in the United States may differ from the laws where you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.

By providing us with personal information, you understand and expressly agree that we may transfer it outside of Canada or your jurisdiction of residence. If you do not agree to the transfer of your personal information to other countries, do not provide us with personal information.

9. These Sites Are Not Intended for Children

You must be at least 18 years old to use this Site. If you are 18, but a minor where you live, you must have the permission of your parent or legal guardian to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13.

If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at [email protected]. You can also write to us at the address listed at the end of this policy. If you are a U.S. resident, please mark your inquiries “COPPA Information Request.”

Parents, you can learn more about how to protect children’s privacy on-line here.

10. Links to Other Websites

This Policy applies only to the Sites that link to this Policy. Triple E and its affiliates operate different websites for different purposes and in different countries, where different laws may apply. If you visit another Triple E website, please review the privacy policy posted on that site to learn what information may be collected through that site and how it is processed.

This Site may contain links to websites that are not operated by Triple E or its affiliates. These links are provided for your convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Triple E does not control these websites and is not responsible for their practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and not this Policy. You should review the privacy policy posted on any site you visit before using it or providing any personal information.

11. Additional Privacy Notices

We may amend or add to this Policy from time to time by giving you additional privacy notices (“Privacy Notices”), at the time we collect your information, and/or when you choose to take certain actions that affect the use or disclosure of your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those pages, why we need that information, and choices you have about the ways we use or disclose that information.

12. This Policy May Change

We reserve the right to update or modify this Policy and any Privacy Notices, at any time, by posting the revised version of the Policy or Privacy Notice on this Site. We will notify you via a notice on our websites, and/or using any contact information you have provided to us of any material changes to our Policy, as required by law. Unless you otherwise agree, (for example, through a Privacy Notice), these changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice.

Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” on each page of the public areas of this Site.

13. Questions About This Policy or Triple E’s Data Practices

If you have questions or concerns about this Policy, any Privacy Notice, or Triple E’s data practices, please contact us using the following information:

Triple E Canada Ltd.
Marketing Director
135 Canada Street
Winkler, Manitoba, Canada
R6W 4B2
Phone: 1-866-797-0669
Email: [email protected]

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